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  2. The Biggest Reason why FastPay Casino Failed to Live Up to its name

The Biggest Reason why FastPay Casino Failed to Live Up to its name

Since 2018, FastPay has been operational in the online gambling industry for a relatively short period of time. Nevertheless, despite its freshness, the casino stands out wonderfully because of its spectacular unique features that will attract many New Zealand players.

However, Kiwis have encountered a few drawbacks when playing at this online casino, primarily with payouts — FastPay is not precisely that quick to pay out. Learn the biggest reason why FastPay Casino failed to live up to its name by reading on.

The lack of Banking Methods

The ability to make deposits quickly, uncomplicated and risk-freely is one of the characteristics that the vast majority of players consider to be among the most vital. And in today’s world, the top NZ online casinos provide their players with a dizzying array of banking options, some of which are limited to making deposits. In contrast, others permit players to transfer their winnings back to the method they used to make deposits.

If you are an international player at FastPay Casino, it will not be difficult for you to deposit or withdraw funds. At the time of the site’s introduction, it supported all of the prevalent payment options, including VISA, Mastercard, PaySafeCard, and conventional bank transfers.

Even though there was little variety a few years ago, the website is now brimming with numerous payment options. Now, players can utilize e-wallets such as Skrill, Neteller, iDebit, and MuchBetter; Credit/Debit cards such as VISA, Maestro, or Mastercard; and even cryptocurrencies such as Bitcoin, Litecoin, Ethereum, and Dogecoin. However, New Zealanders have restricted withdrawal options, with limited NZ banking options for Kiwi players.

Slow Customer Support

Sadly, not all online casinos give such areas, particularly customer care, the importance they deserve. The quality of the customer service offered is one of the most critical factors that can differentiate an excellent online casino from a bad one. Whether you have a question, a problem, a request, or a complaint, you may need to reach out and get a direct line of communication with the customer service team of the online casino that you choose to play at.

It might be reasonable to assume that all operators provide the same levels of customer care, but this is not always the case. At FastPay Casino, the customer support team is frequently criticized for not being very helpful or quick to answer, both of which are common complaints.

We also discovered that the customer service team takes a long time to answer emails, which presents a challenge when trying to solve pressing problems. Nevertheless, on a more upbeat note, there is a separate Frequently Asked Questions area that players can also consult with regard to their basic inquiries.

FastPay does not offer customer assistance by telephone, but you can contact them using their Live Chat feature or by emailing support@help-fastpay-casino.com. Kiwis also have access to an on-site email form for communication purposes.

Lengthy Registration Process

In today’s online casino industry, it does not take much effort to take advantage of everything that the world of online gaming has to offer. You only need to go to one of the sites that provide games of this kind, register an account, and select the game you have been considering playing. Alternatively, you can visit the sites that provide online casino games and play them without signing up for an account. Recent times have seen a rise in traffic to these sites, and there are numerous explanations for this trend. The reason for this is straightforward and uncomplicated: although people enjoy playing casino games, they don’t always want the hassle of registering for an account.

The registration process at FastPay Casino is extensive; a user must create a login and provide a few personal details before being allowed to register. After that, every aspect of the casino will be completely functional. However, the casino is governed by rules, so this process can take some time. This means that players under the age of 18 are not permitted to participate in games that involve real money, and the site reserves the right to request verification of a player’s age by verifying your identity, which is the first step in the process.

Large Wagering Requirements

The wagering restrictions attached to practically every casino bonus are a necessary but annoying nuisance. Most online casinos compete for players by offering generous deposit bonuses and free spins, yet almost none of these promotions can be immediately turned into cash. Your bonus money and winnings from free spins must be wagered several times before you can withdraw any of that money.

At FastPay Casino, the minimum amount of wagering required for a bonus is equivalent to 50 times the bonus amount. For instance, if a new player makes a deposit of $100, they will need to make wagers totaling $5,000 to meet the wagering requirements for the bonus money. In the event that the player does not fulfill the Terms and Conditions, the online casino reserves the right to revoke the bonus. This is why we insist that players pay close attention to the wagering process and read the fine print.


FastPay was founded by a group of affiliates who wished to address difficulties with other NZ online casinos. Slow withdrawal periods were one of their top priorities for improvement. With FastPay Casino, international players can quickly get their winnings, and there are no costs associated with the withdrawal process.

However, New Zealand players cannot enjoy these privileges, and withdrawals can take many days to process. The timeline can vary based on the withdrawal method and the overall amount of prizes. The typical withdrawal time at FastPay Casino is two to five days.

However, this online casino is incredibly popular with players from countries other than New Zealand, and we can see why. In addition to a vast range of pokies, it now provides a phenomenal assortment of live dealer games with game limits that appeal to both casual and high-stakes players. In addition, FastPay Casino has enhanced its support channels, banking options, and registration procedure, so international players are in for a treat when playing at this Dama N.V. site.