Casumo Casino

Casumo Casino

Casumo gives its mission as wanting to design, improve, reinvent and shape the future of online gambling. 

It’s pretty clear to see straight off that the casino focuses heavily on games – bringing you the best, newest, and exclusive options to play. And it works with top software providers like Microgaming, so you know they’re bringing out the big guns.

With this in mind, naturally, we were curious to how it stacks up for Kiwis. Is it as good as it seems, or is it just all talk? Are games just the beginning or are they the sole winner? Well, our Casumo Casino review will reveal all! 

Pros and Cons of Casumo Casino

We spent some quality time getting to grips with Casumo and all it had to offer. 

When it comes to the best online casinos for Kiwis, there’s always a mix of highs and lows. So, we put together a quick pros and cons list to show what the deal was here.

Pros

• ✅ Casumo has been around since 2012, and it shows in their polished and user-friendly platform.
• ✅ Their Reel Races and other promotions keep things fresh and exciting.
• ✅ More than 20 software providers and over 4,000 pokies means you will struggle to get bored.
• ✅ Got a question or an issue? The support team is available around the clock.
• ✅ Secure and fast payments are the norm, with no fees or fuss.
• ✅ You can play on your smartphone or tablet with ease, as the mobile casino works brilliantly.

Cons

• ❌ While they offer excellent live chat and email support, there’s no phone support option.

Casumo Casino Bonus and Offers

One of the first things that caught our eye at Casumo was how they welcomed you to the platform.

When you join Casumo, you will get 20 free spins instantly after you sign up, with no deposit required. You can use these free spins on the 9 Masks of Fire HyperSpins. The Bonus Spins are activated by clicking on the Valuable icon, and the game begins automatically. Each spin is worth $0.40. No Deposit is needed to collect this offer, and Free Spins wins are converted to bonus money subject to a 30x Wagering Requirement within 30 days.

After working through the 20 No Deposit Free Spins, you can make your first deposit and claim a Welcome Bonus Package.

Welcome Match 

Casumo Casino welcomes new players with an exceptional first deposit bonus of a 110% match up to $1,200. 

However, the bonus and deposit amount must be wagered 30 times before withdrawal. If the Wagering Requirement is not met within 183 days, all bonus winnings obtained using bonus funds will be forfeited.

Players must make a $10 minimum deposit to activate the promotion to qualify for this bonus.

Ongoing Promotions

If you’ve heard of Casumo, it might because of their popular Reel Races.

These are daily, fast-paced tournaments where  you compete in real-time pokie races to win cash prizes. You can join these fast-paced tournaments through the Casumo app, tracking your progress on the leaderboard and getting real-time updates on your position, remaining spins, and points without leaving the game.

Casumo also frequently updates their promotional offers, so there’s always something new to look forward to. 

Casumo Casino Payment Methods

Casumo promises no fuss and no fees when it comes to their payment methods, and we were happy to see everything was as it seems. 

Deposits

After logging in, there is a “Balance” menu on the left, and once you click on it, you will receive comprehensive instructions on how to make a deposit.

A couple of key pointers:

1. Kiwis can choose to deposit with conventional banking options, such as VISA or Mastercard. Other payment services are available, including Skrill,PaySafeCard, and ePOLi. 
2. The minimum deposit amount for all payment methods at Casumo Casino is set at $10.

Withdrawals 

Before you can withdraw, you’ll need to make sure you’ve verified your account and provided any necessary documents. But once you’ve done that, it’s super easy to get your hands on your winnings.

Again, a few things we noted were:

1. Players can cash out their wins with Visa, Skrill, ecoPayz, and Bank transfers.
2. All the withdrawal methods are free of charge, and the minimum withdrawal amount is $10.
3. Payouts issued with bank cards can take up to 5 days to process, whereas e-wallet payment options provide instant withdrawals.

Casumo Casino Security 

Something we were keen to see was whether Casumo had put all the right measures in place to provide a safe and secure gaming environment for Kiwis. 

Luckily, we were impressed with what we found:

• Casumo holds the official ISO/IEC 27001:2017 certification for Information Security Management System processes.
• Due to its licenses from the UK Gambling Commission and the Gibraltar Gambling Commissioner, Casumo is one of New Zealand players’ most trusted casinos. 

Casumo Casino Customer Care

Whether you have a question, a problem, or just need a bit of guidance, the team at Casumo are always ready to help you. 

We came across two main support channels which were:

• Live Chat: Available 24/7, the live chat feature is the quickest way to get your questions answered.
• Email Support: If you prefer to write things down or your query isn’t urgent, you can drop them an email at [email protected]. 

There isn’t any phone support, but they do offer a mailing address too – though, from New Zealand, it might take a while! 

Casumo Casino Games of Software

Casumo Casino offers an extraordinary collection of casino games powered by top software developers such as Microgaming, NetEnt, IGT, Amatic, Thunderkick, and Play ‘N Go. Players can indulge in hundreds of Pokies, Progressive Jackpots, and Live Dealer Games. 

How to sign up at Casumo Casino

New Zealand players can sign up for an account at Casumo by following the steps below:

1. Use the link in our review to head over straight to the Casumo website.
2. Make an account by providing all the details such as your email, password, mobile number, username, full name, gender, address details, and date of birth.
3. Enter the confirmation code provided to your mobile number to verify your account. When you enter the code, your account becomes activated.
4. Your registration is complete, and you can now log in to Casumo to make the most of your 20 free spins and welcome offer.

Responsible Gambling at Casumo Casino

One thing we loved was that Casumo has a dedicated “Play Okay” section designed to help everyone stay in control of their gambling. They offer a range of tools and resources to promote responsible play, ensuring Kiwis can enjoy their gaming without any worries.

Deposit and time limits are available, you can self-exclude from the casino for a while if you need to, and remember the 24/7 live chat is there too if you want to chat to someone directly.

Conclusion of Casumo Casino

If you’re looking for a reliable, fun, and player-focused NZ online casino, Casumo is definitely worth checking out. 

The game selection is fantastic, especially the exclusive games, and you can make the most of free spins and a generous welcome bonus. Plus, their dedication to security, customer service, and responsible gambling means you can play with peace of mind.

Looking ahead, Casumo promises to keep bringing new and exciting features, games, and promotions to the table. So, now might be a great time to join.