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Jackpot City Casino Review

Jackpot City Overview

Play at the most popular online casino in New Zealand

Welcome Bonus

Match bonuses worth up to NZ$1600 + 300 free spins

CASINO RATING - 4.8

BENEFITS

  • Wonderful Match Bonus Offer
  • Mobile Compatibility
  • 500 Online Games
  • JackpotCity’s 24/7 support team
Match bonuses worth up to NZ$1600 + 300 free spins
New Zealand Online Casino
  • Mega Moolah
  • New Zealand Casino Support
  • microgaming logo
Match bonuses worth up to NZ$1600 + 300 free spins

Since its inception in 1998, Jackpot City Casino has aimed to bring the excitement and glamour of Las Vegas straight to the homes of its players.

This is no mean feat, particularly with the competitive industry, but we were happy to find that the platform delivered on its promises. It was full of pokies, table games, and live dealer options, a variety of fantastic promotions, and 24/7 customer support. Plus, the introduction of a mobile app means that Kiwis can enjoy everything the casino has to offer on the go. 

What Jackpot City does best is retain the charm of a classic casino experience, with a touch of modern innovation to stay current with industry trends. So, overall, it wasn’t hard to see why it remains a popular choice for online gamers in New Zealand.

Overall Rating: 4.8/5Full StarFull StarFull StarFull StarHalf Star
Bonus and Offers: Full StarFull StarFull StarFull StarHalf Star
Payment Methods: Full StarFull StarFull StarFull StarHalf Star
Security and Customer Care:Full StarFull StarFull StarFull StarFull Star
Software and Games:Full StarFull StarFull StarFull StarFull Star

Jackpot City Casino

Jackpot City Casino Review Summary

With its purple backdrop, vibrant cityscape and neon lights lighting up the skyline, Jackpot City Casino is an online gaming destination that certainly stands out from the crowd. 

This global hotspot has been turning fun-seekers into loyal players since 1998 and continues to be a trendsetter within the industry. From its world-class selection of games and thrilling player rewards to its quadruple sign-up offer and daily bonuses, it sees to every player’s need and then some.

We were excited to see if this really was New Zealand’s best online casino, and so we got stuck into our full review that goes into every little aspect! 


Pros and Cons of Jackpot City

We believe in giving you a balanced and honest view of each online casino we review. 

For us, it’s not just about highlighting the glitz and glamour; it’s also about shedding light on areas that might need improvement. 

That’s why we’ve put together this pros and cons list below.

Pros

  • ✅ We loved that there was a mobile app that made gaming on the go super easy.
  • ✅ 500+ games are ready to play, with great variety between pokies, table games, and live casino.
  • ✅ The huge welcome bonus boosts your initial bankroll significantly.
  • ✅ The website is intuitive and well-organised, making it easy to find everything you need.
  • ✅ Over two decades of experience in the industry puts them in good standing for a trusted and established casino.
  • ✅ Plenty of fast and secure payment methods for both deposits and withdrawals.
  • ✅ The helpful 24/7 customer service is there for you, day and night.

Cons

  • ❌ The bonuses and promotions are super generous, but they do come with high wagering requirements – which may not suit players with smaller budgets.

Jackpot City Casino Bonus and Offers

New Jackpot City online casino players are in for a treat, or rather four treats, the moment they sign up!

Jackpot City Casino Welcome Bonus

Welcome Bonus

As a warm welcome, you’ll receive four 100% match bonuses worth up to $400 each, kicking in on your first four respective deposits. That’s an impressive total of up to NZ$1600 in bonus credits on the house.

Additionally, there’s an exciting opportunity to enjoy 10 daily spins with the chance to win a million. To kickstart the thrilling experience, a minimum deposit of NZ$10 is required. Keep in mind that a 35x wagering requirement applies, and be sure to review the terms for further details.

80 Free Spins

Jackpot City NZ has an amazing offer where you can claim 80 Free Spins on Mega Moolah for $1. This offer is available for new accounts and, amazingly, allows you to try winning big on the progressive slot Mega Moolah Absolootly Mad. 

The minimum deposit amount for this promotion is just NZ$1!

No Deposit 50 Free Spins Bonus

Kiwi players can also take up the No Deposit 50 Free Spins Bonus, which is a great way to explore the casino without any risk.

A common question that gets asked is, can free cash be converted to real wins that you can withdraw? And the answer is yes. As soon as you have completed the Wagering Requirements, your free bonus cash becomes real cash wins that you can withdraw. 

Ongoing Promotions

Existing players also have ample opportunities to cash in via the following channels:

  • Deal-A-Day Match Bonuses: Once a day, when you log in to play, you’ll receive a deposit bonus, created specifically for you. Simply purchase to activate the bonus credits and keep playing for a chance to unlock even more rewards.
  • Loyalty Programme Cash Back: All your cash wagers will earn you Loyalty Points, which can be converted to cash credits. Play it out or cash it out – either way, you’ll score.
  • Themed Promotions: There’s no shortage of opportunities to pocket lucky prizes in Jackpot City’s frequently updated promotions. Holidays, gadgets, cash and more – it’s all there, waiting to be won.

Much like any other top paying online casino in NZ, when it comes to casino bonuses and promotions, there are Terms and Conditions to consider. We always recommend that you read through all the clauses very carefully to make sure you know what you’re signing up for.

There are a few key T&Cs we’ve rounded up below:

  • For the 80 free spins and 50 free spins, there is a Wagering Requirement of x200 which means that you must wager your free spins wins 200 times before your bonus can convert to real cash wins that you can withdraw. So, if you win NZ$50, you will need to wager 200 X NZ$50=NZ$10000.
  • However, the first four deposit bonuses of up to NZ$1600 have wagering requirements of 70X. This means that if you receive NZ$400 on your first deposit, you must wager 70 X NZ$400=NZ$28000.
  • The 50 No Deposit Free Spins wins are capped at NZ$20 and can only be played on the Boom Galaxy slot game.
  • Once your free spins have been played through, and you have withdrawn your winnings, you will need to make a minimum deposit of NZ$10 or more to collect your winnings and continue gaming.

It is worth noting that some casino games count towards wagering requirements, while others don’t. For example, most slots contribute 100%, while baccarats contribute 0%. You also need to note that you have two months to wager your sign-up bonuses from the date of activation.

First DepositSecond DepositThird DepositFourth Deposit
Welcome Bonus Details100% up to NZ$400100% up to NZ$400100% up to NZ$400100% up to NZ$400
Free Spins Details10 Free  Spins 
Wagering Requirements35x
Minimum DepositNZ$10
Jackpot City Casino Bonus Promotions

Jackpot City Casino Payment Methods

Banking at Jackpot City Casino is as hassle-free as it gets.

Players from New Zealand can choose from a number of pre-approved deposit and withdrawal mechanisms that the casino deems safe and secure to use. These include various credit cards, prepaid cards, debit cards and web wallets with well-known names like Visa, Skrill, MasterCard, POli, Maestro, NETELLER and EntroPay in the mix.

The casino prides itself in providing super-fast payouts that blow its competitors out of the water. 

We’ve rounded up a few quick facts about both deposits and withdrawals below.

Deposits

  • All deposits you make will reflect in your account instantly.
  • Some deposit methods, however, may take up to 10 minutes.

Withdrawals

  • Depending on the preferred banking option, Kiwis can receive their funds in as little as 24 hours.
  • After the pending process is over, the funds are released, and then the time it takes to be fully transferred is entirely up to the payment providers. For this reason, the funds could take anything between a few minutes to 5 business days to reach their account.
  • VIP members have the right to request faster payouts.

When it comes to receiving the funds, e-wallets such as Neteller, Skrill, MuchBetter, and ePOLI are the fastest. These options are almost instant but may, in some rare cases, take 24-48 hours.

  • Credit/Debit Cards: VISA is possibly the most convenient payment method available. However, transactions made with this payment option typically takes between 1 to 3 business days.
  • e-Wallets: Digital payments such as Neteller and Skrill are prevalent amongst online NZ players. Payouts made with e-wallets can generally take 24 to 48 hours to process, making them one of the more reliable ways to get casino withdrawals.
  • Bank Transfer: This option is ideal for those who wish to have their funds deposited directly into their bank account. However, it is the slowest payout option at Jackpot City and can take between 2 to 5 business days to be fully transferred.
Payment MethodMinimum WithdrawalMinimum DepositWithdrawal Processing TimeDeposit Withdrawal
VisaNZ$5NZ$51-3 Business days
MasterCardN/ANZ$5N/A
NeosurfN/ANZ$5N/A
NetellerNZ$5NZ$524-48 Hours
PaysafecardN/ANZ$5N/A
SkrillNZ$5NZ$524-48 Hours
EcoPayzNZ$5NZ$524-48 Hours
Jackpot City Casino Deposit and Withdrawal Options

Jackpot City Security 

Licensing is an important casino aspect that we don’t overlook when reviewing New Zealand casinos. The last thing we want is for you to join unregulated sites and lose your money. 

Fortunately, Jackpot City Casino is operated by Bayton Ltd, a Maltese company licensed by the Malta Gaming Authority. The company’s license number is MGA/B2C/145/2007, issued on 1st August 2018.

MGA is a reputable authority known for issuing licenses to some of the most trustworthy New Zealand casinos. Therefore, you can register with Jackpot City NZ and place wagers knowing you are in safe hands.


Jackpot City Customer Care

We all have had those late night gaming sessions, so one of the things we look for with our online casino reviews is whether there is round-the-clock customer support available.

Luckily, with Jackpot City, the support team is always ready to assist. You can reach them via live chat 24/7, where their highly trained and knowledgeable team will give you a friendly helping hand with any queries.

There is also an email address you can send your questions to, so this is great to see.

Support ChannelAvailability
Live Chat24/7
Email Support[email protected]
PhoneN/A

Jackpot City Casino Games of Software

Kiwis looking for fun games to play will most certainly find it in the casino’s line-up of over 500 online casino games!

We were happy to see a great variety of choices that suit all experience levels, game preferences, and bankroll sizes. The internationally recognised Microgaming software was part of the line-up too, so you know you will be getting only the best graphics, animation, intro movies, sound effects and interactive features.

Take your pick from a number of popular video pokers, scratch cards, tournaments, table games or slots like the following top game titles: Immortal Romance, Jurassic Park™ and Thunderstruck II.

If you’re in it to win big, progressive jackpots are what you’re after. Of course, Jackpot City needs to live up to its name here, and there are players aplenty that can vouch for that. The Mega Moolah progressive jackpot paid out over $10 million to Rawiri P. from New Zealand, a fast-food employee who was only 27 years old at the time of his big win!


How to sign up at Jackpot City Casino

If you’re reading our Jackpot City Casino review and thinking you’d like to play yourself, we can tell you that it’s super easy to get started!

All it takes is the following few steps:

  1. Head to the casino’s official website using the link we’ve provided here.
  2. Click the ‘Sign Up’ button.
  3. Fill out all the details as prompted, including setting up a unique username and password for your account.
  4. Log in using those account details and you’ll then need to verify your details at this stage.
  5. Drop some cash into your account and then you can start playing.

You can also download the mobile app if you prefer to play on your phone or tablet. 


Responsible Gambling at Jackpot City Casino

Our goal is to bring you the best online casino in New Zealand, and that isn’t just about the best games and bonuses – it’s also about ensuring you’re playing at casinos that take their responsibilities seriously.

Luckily, Jackpot City stepped up to the plate with the practices they had in place. You can set personal deposit limits, opt for self-exclusion, and access various resources and tools for responsible gaming. Their customer support team is also available to help with any concerns you might have about your gambling habits.

One thing we’d like to see introduced in the future is time limits for games, as this can offer further assistance to Kiwis who love to play online.

FeatureDescription
🙅Self-ExclusionAllows players to self-exclude from the casino for a specified period to control gambling habits
💵 Personal LimitsSet limits on deposits to manage spending and prevent excessive gambling
🕒 Session LimitsSet time limits for gaming sessions to promote responsible play
🕹️Responsible Gaming InfoAccess to information, resources, and tools for responsible gambling awareness
📞 Support and AssistanceContact customer support for assistance with responsible gambling concerns

Conclusion of Jackpot City Casino

If you’re searching for a fully licensed online or mobile casino with all the bells and whistles, Jackpot City undoubtedly fits the bill. 

We had high expectations for this one, and we were pleased with everything we found out in our review. 

With almost two decades in the business, a flawless reputation, and an abundance of player rewards at your fingertips, it should easily make it to the top of your list.


FAQs about Jackpot City Casino

🎰How easy is it to register at Jackpot City Casino?

Just click the Sign-Up button on their website and follow the instructions. It doesn’t take long at all!

🎁How clear are the Bonus T&Cs?

The bonus T&Cs are laid out in plain language, making them easy to understand.

🎰How Easy is it to find a game you want?

There are over 500 casino games in the categories of pokies, jackpots, table games, and live games. You can find them on the homepage or split up into categories in the game lobby.

💵How easy is it to deposit and withdraw real money?

They support a wide range of payment methods including e-wallets, credit/debit cards, and bank transfers.

🔒How safe is this Jackpot City Casino?

The casino is operated by Bayton Ltd, a Maltese gambling company licensed by the Malta Gaming Authority.

📞Is there a live chat, email and phone number?

The support team at Jackpot City Casino is available 24/7 via live chat and email. There’s no phone support available.

📱 Can I play on my mobile?

There’s a casino app which IOS and Android 

Latest Jackpot City News and Guides

As this casino is just so popular, there are many updates and news around Jackpot City NZ. In our articles we also do guides and comparisons, which you can find right here.

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