1. Home
  2. SkyCity Online Casino Review 2023
  3. How SkyCity keep Their players safe from Problem Gambling

When you examine your gambling habits, you have the opportunity to consider how secure you are with the money and time that you are putting into it. Having a solid understanding of how to protect oneself is critical. To have complete control over your gaming, you must be familiar with all of the options and tools that are accessible to you. This article outlines how SkyCity protects its players from being addicted to gambling. So, without further ado, please join us as we go into this topic head-on.

Safety Procedures and Organisations supported by SkyCity

Even though SkyCity Online Casino does not have a physical presence, no one is keeping an eye on what is happening. With this being said, the casino is fully licensed and regulated by the Malta Gaming Authority. In order to comply with the rules, it is necessary to conduct safety checks to ensure responsible interaction and fair gameplay that is always in the best interests of players. When you play responsibly, you maintain control over your gambling experience, ensuring that it stays a secure source of online entertainment.

Furthermore, in order to gamble at SkyCity Casino, you must be over the age of 20 according to state regulations. All of the brand’s management team members are fully committed to ensuring that everyone who registers an account goes through a verification procedure. And what’s more, SkyCity Online Casino makes use of CYBERsitter, filtering software that allows guardians to compile a list of websites that should be avoided and have them blacklisted.

Self-assessment test

Examining your gambling habits allows you to reflect on your comfort level with the time and money you spend. It may be beneficial to discover issues before their escalation into a problem. Players should ask themselves the following questions:

  • Have you taken out a loan or sold something to gamble?
  • Have you ever suspected that you could have a gambling problem?
  • Has gambling contributed to any of your health concerns, such as stress or anxiety?
  • Has your gaming caused you financial difficulties?
  • Have you staked more money than you can afford to lose?
  • Have you ever felt the need to bet significant sums of money in order to experience excitement?
  • Have you ever been chastised for your betting or been informed you had a gambling problem, whether or not you believed it was true?
  • Have you ever felt guilty about your gambling behavior or the outcome of your gambling?

Financial limits

Make a list of your financial constraints before you begin playing, as this will go a long way toward minimizing any financial harm that may occur. Players can utilize these four sorts of constraints to manage their gameplay:

  1. Deposit limits allow you to set a limit on the amount of money you can deposit into your account for a specified period.
  2. On the other hand, Net loss limits allow you to control the maximum amount of money you can lose during the specified period.
  3. Furthermore, wagering limits will enable you to set a limit on the amount of money you can wager during the specified period.
  4. And finally, financial limitations can be set daily, weekly, or monthly, and they can be adjusted at any time.

Once logged in to your SkyCity account, you can use this feature by contacting our Customer Support staff. To learn more about restrictions and the resetting process, see the dedicated FAQ page.


If you need to take a break, you can take advantage of the time-out feature. Following your login, you can access it here or contact our Customer Support staff for assistance. Players can select a time-out period of 24 hours, 7 days, or 30 days in advance, depending on their preference. When the time-out period expires, your account will be immediately restored to its previous state.


If online gambling begins to take on a life of its own, you can always self-exclude. This will enable you to abstain from gambling for the duration of your chosen term. All online accounts with MT SecureTrade Limited will be immediately subject to your self-exclusion request. After logging in, you can access this feature online or contact the casino’s Customer Support staff.

The casino will exclude all accounts you have and restore any residual funds throughout the self-exclusion period. Once you opt to self-exclude, the process is irreversible, and you will be unable to open new accounts. After the self-exclusion time expires, your accounts will remain closed until you contact SkyCity Casino to request reactivation. Once a reactivation request is submitted, you will be subjected to another 24-hour cooling down period before regaining access to your player account.

SkyCity Casino will not distribute promotional materials or accept deposits or wagers. Please keep in mind that while your information will be removed from the casino’s mailing list, you may continue to receive marketing material.

The Salvation Army Oasis

The Salvation Army Oasis provides free and private support to anyone who has been harmed by excessive gaming. They have offices in some sites in Aotearoa, New Zealand. For people who live in rural or isolated places, there are also phone and online services available. Anyone concerned about the harm caused by gambling is invited to attend, irrespective of gender, nationality, religion, or sexual preference.

Visit the Salvation Army Oasis Gambling Support page here

Te Piringa Tupono-Raukura Hauora o Tainui

The Te Piringa Tupono – Raukura Hauora o Tainui gaming service is available to anyone whose lifestyle has been disturbed due to gambling at no cost and in complete confidentiality. The mission statement states that individuals and families can benefit from a supportive and educational atmosphere that educates them about the dangers of gambling while also supporting and encouraging their well-being to empower good change within whanau and communities.

Visit Te Piringa Tupono-Raukura Hauora o Tainui here

Asian Family Services

The Asian Family Services is contracted by the Ministry of Health to support problem gamblers, family members, and other individuals who have been negatively affected by problem gambling in the past or are now affected by it. If you or someone you know is showing signs of problem gambling, several resources are available to give free and discreet help, education, and counselling to those who need it. Their team of certified counsellors is on hand to provide support to persons struggling with gambling-related issues, as well as their whanau, family, and anybody else who may be affected.

Visit the Asian Family Services Gambling Harm Minimisation here


Underage gaming is prohibited at SkyCity Online Casino, which is committed to informing and protecting players, monitoring fraudulent and criminal conduct, and preventing underage gambling. The casino’s first responsibility is to secure players’ personal information while also ensuring that the appropriate tools are in place to ensure that they have a positive experience at SkyCity. The casino claims to provide a fair gambling experience and to be transparent in all aspects of its business, including its terms and conditions and marketing strategies.