Lumi Casino Review

Lumi Casino

Lumi Casino may have only been launched in 2023, but it’s backed by over a decade of experience with White Hat Gaming Limited. So we weren’t too worried about it being misinformed about what makes a good online casino!

The welcome bonus immediately gave us a reason to like Lumi, as did the impressive amount of games on offer. Payment methods also seemed like they gave a good range of options for Kiwi players, which meant this was already shaping up to be a pretty decent set-up.

But what really matters is the experience, and that’s what we’re here to talk about. We’ve spent some time playing on the platform, trying out the games, and seeing how it all works. And we’ve put everything together in the full Lumi Casino review below.

Pros and Cons of Lumi Casino

Lumi Casino has plenty to love, from a great game selection to excellent customer service. But, as with anything, there are a few areas that could be improved to make your gaming experience even better.

Pros

• ✅ There are 4,000+ games to choose from, including pokies, table games, and live casino.
• ✅ Fast withdrawals mean you won’t have to wait long to get your winnings.
• ✅ You can play on your desktop or your mobile.
• ✅ It holds a reputable gambling licence, and they use encryption to keep your data safe.
• ✅ The welcome bonus is generous, spread over three deposits.
• ✅ A VIP programme and ongoing promotions reward loyal players.
• ✅ 24/7 live chat is available for support and assistance around the clock.

Cons

• ❌ There is no crypto for those who like to play with Bitcoin or similar.
• ❌ The wagering requirements for the bonuses are a little high.

Lumi Casino Bonus and Offers

We have to say, Lumi Casino really impressed us with its bonuses. It starts you off nicely with a welcome offer that is split over your first three deposits, and then doesn’t just leave you hanging – it’s got more promotions up its sleeve to reward loyal players.

Welcome Bonus

What we liked about the Lumi Casino welcome bonus was that it got more generous with each of the first three deposits!

Here’s a quick look at how it works:

1. 1st Deposit: 100% match up to NZ$500 (+ 20 free spins on Book of Dead)
2. 2nd Deposit: 100% match up to NZ$800 (+25 free spins on Starburst)
3. 3rd Deposit: 100% match up to NZ$1200 (30 free spins on Fire Joker)

A few things to note:

• The minimum deposit to claim the bonus is NZ$20.
• There’s a 40x wagering requirement on the bonus funds.
• The free spins come with their own wagering requirements too, so be sure to check the fine print.
• Make sure you use the bonus code: TOPVIBES

Ongoing Promotions

You’ve also got weekly giveaways, tournaments, and other promotions to keep your eye out for, alongside:

• Loyalty Points: Every time you deposit €10 (or equivalent), you’ll earn points that can be turned into bonus funds. Accumulate 1,000 points and you’ll grab yourself a €5 bonus.
• VIP Programme: Lumi also has a four-level VIP programme that’s invitation-only. Once you’re in, you can expect perks like cashback offers, birthday bonuses, an account manager, priority withdrawals, and more.

Lumi Casino Payment Methods

When you’re playing online, knowing how to manage your cash is super important. Unlike heading into a casino on the Strip where you’d grab chips and start playing, online gaming is all about understanding the ins and outs of deposits and withdrawals. 

Here’s what you need to know about Lumi:

• You can kick things off with a minimum deposit of just NZ$10.
• The site supports various payment options, including credit cards and e-wallets.
• Withdrawal times are quite reasonable, with options ranging from instant to 5 business days. If you opt for e-wallets like Neteller or Skrill, you can expect your funds to hit your account pretty quickly.
• There is a weekly withdrawal cap of NZ$5000, which should suit most players just fine. And if you’re a VIP, you might be able to snag higher limits, giving you even more freedom.

Lumi Casino Security 

Security is always important when you’re playing online, particularly when you’re playing at a real money casino. 

We were keen to make sure everything checked out for Lumi, and we were happy with the security measures in place:

• Uses the latest SSL encryption technology to keep all your data safe and sound. 
• Is licenced by the Malta Gaming Authority so must adhere to strict rules and regulations.
• An RNG (Random Number Generator) system makes for fair play. 

Lumi Casino Customer Care

Lumi offers 24/7 support, so whether you’re playing at midnight or early in the morning, there’s always someone available to assist. You can reach them via live chat, which is the fastest way to get help, or through email if your issue isn’t urgent.

The live chat is easy to use, and from our experience, the responses are quick and friendly. The agents seem to know their stuff, and they’re patient with any questions – big or small. There’s also a handy FAQ section on the website, which covers a lot of the common questions, so if you prefer to figure things out on your own, it’s a good place to start.

Lumi Casino Games of Software

When it comes to game lobbies, some casinos like to keep things small and sweet, with just a few well-chosen options to keep you entertained. Others like to go big, and Lumi Casino definitely falls into the latter camp.

There are 4,000+ games from 115 software providers, including NetEnt, Evolution Gaming, Play’n GO, Pragmatic Play, and Microgaming. There is also a handy “Play a Random Game” feature, which gives you something new to play if you’re stuck on what to go for!

How to sign up at Lumi Casino

As with all the best NZ online casinos, you’ll need to create an account to join up. Luckily, it doesn’t take very long, and we’ve listed out the simple steps involved:

1. Head over to the casino’s website and click Sign Up.
2. Fill out all your details as prompted so you can create your account.
3. You will then need to provide verification documentation to prove you’re over the legal age for gambling.
4. Once all that’s done and dusted, you can deposit some cash, pick a game, and start playing whenever you want!

Responsible Gambling at Lumi Casino

Offering support and assistance to Kiwi players is a must for any online casino we review, so we were pleased to see that Lumi brings its A-game here.

To help make sure your gambling stays fun, you can set deposit and time limits to control spending, as well as choose to exclude from the platform if you feel like you need a bit of a break. Plus you’ve got plenty of resources and tools available to you, and a 24/7 live chat to seek more help and advice.

Conclusion of Lumi Casino

Lumi is still new to the scene, so we’re expecting more and more features to be refined over the next couple of years, which may see it pip other platforms to the post as NZ’s best online casino.

But, in the meantime, if you’re after a relaxed, player-friendly casino, Lumi still ranks high on our list. It has great game variety, reliable support, and a site that’s easy to use, alongside bonuses and promotions that give you a bit of a boost as you play. So, overall, we’re happy to recommend it, and we think Kiwis will love it!