Captain Cooks Casino Review

Captain Cooks Casino

When it comes to finding the best online casinos in New Zealand, we’re here to help. Our goal is to give you all the details, so you can choose a great option if you love gaming as much as we do.

One name that kept coming up for us is Captain Cooks Casino. It’s been around for 20 years, earning itself a solid reputation along the way. And naturally, we were curious to see how it stacks up today. After two decades in the industry, does it still deliver the same experience that made it so popular? Well, our Captain Cooks Casino review will reveal all! 

Pros and Cons of Captain Cooks Casino

Not every Kiwi player is going to love every casino. We all have different things we’re looking for – whether it’s game variety, payment methods, or bonuses. 

That’s why we like to put together a pros and cons list, so you can quickly see what stands out and what might be a dealbreaker for you.

Pros 

• ✅ Choose from 850+ games across a range of pokies, table games, and live casino.
• ✅ Trusted game provider – Microgaming powers the casino’s library.
• ✅ Get assistance from their customer service 24/7 via live chat and email.
• ✅ Progressive jackpot slots with regular payouts make it ideal for jackpot hunters.
• ✅ Low minimum deposit of just $5 is perfect for players who want to start small.
• ✅ Wide range of payment methods, including Visa, Skrill, and Neteller.
• ✅ It is part of Casino Rewards, a well-known loyalty program for frequent players.

Cons

• ❌ You will need to download free software to play online.
• ❌ There’s no crypto for people who like to use Bitcoin.

Captain Cooks Casino Bonus and Offers

There’s nothing like a little boost to get you started, and Captain Cooks Casino certainly delivers on that front. 

Their welcome bonus is designed to give new players a solid head start, with a series of offers spread over your first five deposits. Following on from that, you’ll be treated to more weekly offers, which should keep players happy! 

Welcome Bonus

With a deposit of a minimum of $5, you get 100 chances to win.

Here’s how the bonus breaks down:

1. First Deposit: Get 100 chances to win with a $5 deposit.
2. Second Deposit: 100% match bonus up to $100.
3. Third Deposit: 50% match bonus up to $150.
4. Fourth Deposit: 25% match bonus up to $125.
5. Fifth Deposit: 100% match bonus up to $100.

Ongoing Promotions

Once you’re in, you’ll find weekly bonus offers and promotions to enjoy. They’re also part of the Casino Rewards program, which is a major perk for frequent players. The more you play, the more points you collect, which can be redeemed for extra bonuses and free spins.

Captain Cooks Casino Payment Methods

Any real money casino should have easy payment methods, and Captain Cooks hasn’t gotten to where it is in the industry without adhering to that.

You’ve got plenty of options, whether you prefer using a credit card, e-wallet, or bank transfer. Visa and MasterCard are covered, alongside popular e-wallets like Skrill, Neteller, and ecoPayz. For Kiwi players, the ability to deposit in NZD is a nice touch, so you don’t have to deal with currency conversions.

The minimum deposit is $10, which is a standard amount for NZ online casinos. Withdrawals are processed relatively quickly – especially if you’re using an e-wallet, which can take as little as 24 hours. There are no hidden fees either, so you don’t have to worry about losing any of your winnings to processing.

Captain Cooks Casino Security 

Playing in a safe, fair environment is a must, so part of our review included making sure all the security measures at Captain Cooks checked out. 

Fortunately, everything was in order, with the following noted for peace of mind:

• All transactions and personal data are safeguarded using 128-bit SSL encryption, the same level of security you’d expect from online banking.
• It is fully licenced by the Kahnawake Gaming Commission, a well-established authority in the online gambling world.
• The games themselves are powered by independently reviewed Random Number Generators (RNGs), so you can trust that every outcome is completely random and unbiased. Audit reports from independent agencies are available on their website for full transparency.

It’s worth noting that you’ll need to download their software to play the games. This can make people a bit wary, but Captain Cooks’ long-standing reputation should offer some reassurance to its reliability.

Captain Cooks Casino Customer Care

Part of any great online casino is a great customer service team. We checked to see what Captain Cooks had in place, and we were pleased with what we found:

• 24/7 live chat – perfect for quick queries and on-the-go help at all hours of the day.
• Email – there’s a dedicated support email address to answer any more detailed enquiries.

There isn’t a phone number to call, but that’s fairly common these days. 

Captain Cooks Casino Games of Software

Of course, the whole point of signing up at an online casino is to enjoy some great games – that’s where the fun begins! With over 850 games in the library from reputed providers like Microgaming, Captain Cooks doesn’t disappoint.

As one of the most recognisable names in the gambling industry, it has been consistently paying out progressive jackpots for the last ten years. When we last checked, they had paid out a total of 100 $1,000,000 in progressive jackpots, which is a record-breaking amount. This represents around 50% of their gaming portfolio. So, for slot lovers, this is the go-to place for participating in tournaments and jackpots.

How to sign up at Captain Cooks Casino

It’s easy to create an account if you’d like to join. We’ve outlined the main steps below:

1. Head over to the Captain Cooks Casino homepage using the links in our review and click the “Join” button.
2. Provide your email address, password, name, and a few other details to create your account. You may also need to verify your email and provide any identification documentation.
3. Next, download the free Captain Cooks Casino software onto your desktop. Once everything is set up, you’re ready to explore the games, make a deposit, and start playing for real money.

Responsible Gambling at Captain Cooks Casino

As much as we want to have fun when we play online, it’s important to recognise when things might get out of hand. That’s why we always want to make sure Kiwis have access to the support they need if gambling ever becomes an issue. 

Captain Cooks provides several tools to help players stay in control, from setting deposit limits to self-exclusion options. They also offer links to support organisations like Gamblers Anonymous, so help is always available when needed. 

Conclusion of Captain Cooks Casino

The layout is simple, the navigation is straightforward, and while you might not find flashy gimmicks, that’s kind of the point – Captain Cooks focuses on giving you a clean, classic online casino experience.

Kiwis can enjoy playing 850+ games – including fantastic progressive jackpots – and you can make the most of a pretty decent welcome bonus to get you started. We were impressed with the customer support and the responsible gambling practices, so all-in-all, it does go on our list as one to recommend.