Bitstarz Casino Review
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BitStarz Overview
Top New Zealand casino with amazing Opening offersWelcome Bonus
Up to $2000 or 5BTC + 180 free spinsBENEFITS
- Quick withdrawals - 10 min
- Deposit in NZD or Bitcoin
- 20 Free spins on registration
- Over 2,200 games to pick from
Table of Contents
At BitStarz, their slogan is “Dream Big, Win Bigger,” and they back it up – the platform was actually the first casino to offer play with regular currencies like Dollars and Euros alongside Bitcoin and other cryptocurrencies, so whether you’re sticking to NZD or giving Bitcoin a go, they’re all about bringing things forward.
What really grabbed our attention straight away was the sheer number of promotions they have running for their players. It starts with 20 free spins just for signing up, and then the welcome bonus kicks in, plus ongoing fun like Table Wars or Slot Wars. The game selection is also something worth mentioning, as you’ve got over 2,200 titles to pick from.
If you’re looking for an NZ online casino that offers flexibility with payments, fast withdrawals (especially with Bitcoin), and impressive promos that don’t feel like an afterthought, we’d say that BitStarz is one to consider.
Overall Rating: 4.1/5 | |
Bonus and Offers: | |
Payment Methods: | |
Security and Customer Care: | |
Software and Games: |
Bitstarz Casino
🎰 Casino Brand | Bitstarz Casino |
📅 Year Established: | 2014 |
🎁 Bonus Types: | Welcome Bonus, Free Spins, Cashback, Reload Bonus, No Deposit Bonus, VIP Rewards |
🎮 Game Types: | Slots, Table Games, Live Casino, Progressive Jackpots, Crypto Games |
🎲 Game Providers: | NetEnt, Microgaming, Pragmatic Play, Evolution Gaming, Play’n GO, Yggdrasil, Quickspin, Betsoft |
🤑RTP Rate | 96% |
💸 Payout Processing Times | Instant to 1 business day for e-wallets and cryptocurrencies, 1-3 business days for other methods |
🏦 Banking Methods | Visa, MasterCard, Skrill, Neteller, Bitcoin, Ethereum, Litecoin, Bank Transfer |
💱 Currencies: | NZD, BTC, ETH, LTC, BCH, DOGE, USD, EUR, AUD, CAD |
🌏 Languages: | English, German, Russian, Japanese |
📞 Support | 24/7 Live Chat, Email |
🪪 Casino Owner | Dama N.V. |
🆔 Gambling License | Curacao eGaming License (License No. 8048/JAZ2016-032) |
Owned and operated by Dama N.V, Bitstarz has been around since 2014, making it one of the more established online casinos out there. It also has a solid reputation behind it, being crowned Winner of Best Casino 2023 (and in 2022!) at the LCB Awards.
So, with all these credentials, it’s clear that this one knows how to keep players happy, but is it the right choice for you? In our Bitstarz Casino review, we’re going to break down everything you need to know, from the bonuses and promotions to the games and customer service.
Pros and Cons of Bitstarz Casino
We know that BitStarz has made a name for itself as one of the best online casinos in NZ, but we also are aware that no platform is without its downsides. So, we thought we’d put together a pros and cons list to weigh everything up.
Pros:
- ✅ Accepts both traditional currencies and cryptocurrencies (Bitcoin, Ethereum, Litecoin).
- ✅ Huge variety of 2,200+ games – slots, table games, live casino, and more.
- ✅ Regular promotions like Slot Wars and Table Wars keep things fun as you play.
- ✅ New players can enjoy up to 180 free spins and a solid deposit match offer.
- ✅ Whether on desktop or mobile, the platform is easy to navigate and runs smoothly.
- ✅ There is a 24/7 live chat for customer support, plus an email address.
Cons:
- ❌ Some bonuses come with a 40x wagering requirement, which can be tough to meet.
Bitstarz Casino Bonus and Offers
We mentioned earlier that the promotions at BitStarz are impressive, and that begins with a no-deposit bonus of 20 free spins just for signing up! Then, when you’re ready to make a deposit, they’ve got a welcome bonus spread across your first four deposits. And beyond that, there is a great selection of ongoing promotions too.
Welcome Bonus
The welcome package is broken up over four deposits, which gives you plenty of chances to boost your balance:
Here is how it all works:
- First deposit: 100% match up to NZ$400 or 1 BTC, plus 180 free spins on games like Wolf Gold, Fruit Zen, or Boomanji.
- Second deposit: 50% match up to NZ$400 or 1 BTC.
- Third deposit: 50% match up to NZ$800 or 2 BTC.
- Fourth deposit: 100% match up to NZ$400 or 1 BTC
It’s worth noting that the bonuses need to be played 40x the bonus amount before any winnings will be automatically transferred to the player’s regular account and be available for withdrawal.
Ongoing Promotions
Bitstarz has exceptional promotions that are one of the main reasons why players love it so much. We spotted a few main ones when we were doing our review:
- Monday Reload Bonus: A 50% reload bonus up to NZ$300 or 250 mBTC to kickstart your week.
- Wednesday Free Spins: All you need to do for this free spins bonus is make a deposit and start wagering before midnight each Wednesday to get free spins the next day before 4 pm.
- Last Man Standing: Bet NZ$20 every day during this endurance challenge, and the last player standing wins NZ$5,000.
- Rook’s Double Cash: This is the ideal promotion for players who like Rook’s Revenge. Play Rooks Double Cash and you will receive double the win whenever you land the five red mask symbols on one horizontal row.
- Slot Wars: This incredible promotion pays out $1,000 and 250 free spins every week. There is no signup required. Simply play your favourite pokies and earn points. The Bitstarz staff tracks play for this promotion and you may find yourself on the leader board on the way to first prize.
- Table Wars: While Slot Wars is reserved for pokie lovers, Table Wars is for players who love Poker, Blackjack, Roulette, and Baccarat. Table Wars occur every week and have a total prize pool of $1,000 for the top 20 players with $500 going for first prize.
1st Deposit | 2nd deposit | 3rd deposit | 4th deposit | |
---|---|---|---|---|
Welcome Bonus Details | 100% up to $400 or 1 BTC+ 180 Free Spins | 50% up to $400 or 1 BTC | 50% up to $800 or 2 BTC | 100% up to $400 or 1 BTC |
Free Spins Details | 20 Instant free spins + 160 (20 per day, starting in 24 hours). | N/A | N/A | N/A |
Bonus Code | N/A | N/A | N/A | N/A |
Wagering Requirements | 40x | |||
Minimum Deposit | NZ$10 |
Bitstarz Casino Payment Methods
As a Bitcoin casino, Bitstarz excels at offering fast, secure, and flexible payment methods for players using cryptocurrencies. But don’t worry – that’s not the only option on the table! They accept a wide variety of payment methods for dollars including VISA, MasterCard, Maestro, Skrill, Neteller, Paysafe Card, Zimpler, WebMoney, NetEnt, and Wirecard.
When it comes to deposits and withdrawals at Bitstarz, the system is very efficient. These are a few bits of key information worth being aware of:
- BitStarz is known for its quick payout times, especially for cryptocurrency users. If you’re using Bitcoin or any other crypto, withdrawals are processed in minutes, while traditional methods might take a bit longer, depending on your chosen option.
- If a method is used for deposits but not payments, the site will use another method of your choice for that purpose.
- For both traditional and crypto users, BitStarz keeps the minimum deposit at an accessible level, such as $10 for your traditional methods and 0.0001 BTC, 0.01 ETH, and 0.01 LTC.
Payment Method | Minimum Deposit | Withdrawal Processing Time | Deposit | Withdrawal |
---|---|---|---|---|
Visa | NZ$10 | 1-3 Business Days | ✅ | ✅ |
MasterCard | NZ$10 | 1-3 Business Days | ✅ | ✅ |
Skrill | NZ$10 | Instant | ✅ | ✅ |
Neteller | NZ$10 | Instant | ✅ | ✅ |
Bitcoin (BTC) | 0.0001 BTC | Instant | ✅ | ✅ |
Ethereum (ETH) | 0.01 ETH | Instant | ✅ | ✅ |
Litecoin (LTC) | 0.01 LTC | Instant | ✅ | ✅ |
Bank Transfer | N/A | 3-5 Business Days | ❌ | ✅ |
Bitstarz Casino Security
When you’re putting real money on the line, you want to know what security measures are in place to protect your data and financial information. This is a key part of our Bitstarz Casino review, and this is what we found out:
- BitStarz is owned and operated by Dama N.V, under a licence from Curacao eGaming, which means they’re held to strict standards to ensure fairness and player protection.
- The website uses top-level SSL encryption, the same kind of tech that banks use.
- As with all trustworthy online casino operations, Bitstarz requires certain information when you register. This information will include name, email, proof of age (over 18), and proof of country or residence and address. If there are concerns about the validity of this information, they may ask for further personal or financial data – especially for large withdrawals.
- For Bitcoin users, BitStarz employs blockchain technology to process deposits. This means your transactions are decentralised and secured through an extra layer of encryption, making it much harder for tampering or fraud to occur.
Bitstarz Casino Customer Care
Customer care is often a dealbreaker for online casino players, and so we were looking forward to seeing if Bitstarz delivered on this front.
The platform offers a wide range of ways to contact the team, all starting by clicking the HELP tab on the right side of the screen:
- Live Chat: Available 24/7, this is the quickest way to get help.
- Email Support: For less urgent matters, you can reach out via email at [email protected].
- FAQ: This is great for finding answers to common questions without needing to contact support.
- Social Media: They are readily available on several social media channels including Facebook and Twitter.
We were a bit disappointed that you cannot call them directly by telephone, although that is fairly standard these days.
Support Channel | Availability |
Live Chat | 24/7 |
Email Support | [email protected] |
Phone | N/A |
Bitstarz Casino Games of Software
There are more than 2,200 fantastic games at Bitstarz, ranging from your favourite pokies to jackpot games, a wide selection of table games, and live casino action. Plus, this is the place for progressive pokies. Jackpots range from more than $1 million for Mega Moolah to more than half a million for King Cashalot and Major Millions.
We mentioned Bitstarz is a Bitcoin casino, and crypto plays a major role in shaping the player experience, right down to the games you can play. If you’re using Bitcoin, you actually get access to a different selection of games compared to those playing with traditional currencies like NZD, giving crypto players a unique range of options.
🎲 Live Casino Games:
This is one of the areas where this casino really shines. They have a large selection of live casino games including Blackjack, Baccarat, Roulette, and many Poker variations.
You can play with a real live person dealing the cards or acting as the croupier, and, as you enjoy the real-time action you can also chat with the dealer or the other players in a social setting like when you visit a brick and mortar casino.
🎰 Slot Games
With hundreds and hundreds of pokies to play at Bitstarz casino, you can play basic “fruit” games with either three or five reels or news pokie games with complicated themes that evolve as you move to higher levels and more impressive winnings. And, there are dozens of the same pokies that a bitcoin player can enjoy as well.
What makes the experience even better is the smooth performance across all games, thanks to their collaboration with some of the best software providers in the industry.
🃏 Table Games
Although pokies are popular in New Zealand, many players do still prefer table games, both for the excitement of competition and for the better odds of beating the house.
Bitstarz offers a nice selection of Poker, Blackjack, Roulette, and Baccarat games to please any avid player of table games. They even have Sic Bo, Jogo do Bicho, and scratch games.
How to sign up at Bitstarz Casino
Joining Bitstarz is a quick and simple process, and we’ve stepped out what you need to do below:
- Click the links in our review to head straight to the official Bitstarz website and then you’ll spot the yellow “Sign up” button.
- Fill out all the information as prompted, including your name, date of birth, and country.
- Set up your account with a username and password.
- Verify any details necessary, such as your email address and your identification.
- Once your account is confirmed, head to the cashier, choose your payment method, and claim your welcome bonus.
That’s it – signing up takes just a few minutes, and once you’re in, you’ll have access to everything the casino has to offer.
Responsible Gambling at Bitstarz Casino
BitStarz claims to take responsible gambling seriously, so we were keen to see if they actually put their money where their mouth is, as this is always an important part of any casino review we do.
From what we’ve found, there are several tools and features to help Kiwi players stay in control of their gaming, which is great to see. You can set personal limits on your deposits, wagers, losses, and even the amount of time you spend on the site. If you ever feel the need for a break, they also offer self-exclusion options, where you can block your account for a specific period or even permanently if necessary.
On top of that, BitStarz monitors player activity to detect signs of problem gambling. Their support team is trained to offer assistance and guide players toward external help if needed. They’ve also partnered with responsible gambling organisations like GamCare, which gives you access to additional resources and support when required.
Feature | Description | |
🙅Self-Exclusion | ✅ | Players can self-exclude for a certain period through their account settings or support. |
💵 Personal Limits | ✅ | Limits can be set on deposits, wagers, losses, and session durations. |
🕒 Session Limits | ✅ | Time limits can be set to restrict gaming hours per session. |
🕹️Responsible Gaming Info | ✅ | Bitstarz provides access to responsible gaming resources and organizations like GamCare. |
📞 Support and Assistance | ✅ | Dedicated support for responsible gaming questions, with links to external assistance. |
Conclusion of Bitstarz Casino
Bitstarz has been around since 2014, so they’ve had time to iron out the wrinkles, and it shows in how smoothly everything runs. You can see the results of their attention to detail in the exceptional support, use of Bitcoin, lightning-fast payments, and a large selection of excellent games.
We’d recommend this one to Kiwis looking for a modern, player-focused casino, particularly if you enjoy making the most of bonuses and promotions as you play!
FAQs about Bitstarz Casino
🎰How easy is it to register at Bitstarz Casino?
All you need to do is click the “Sign Up” button, fill in your details, and you’re good to go. The whole process takes just a couple of minutes.
🎁How clear are the Bonus T&Cs?
The terms and conditions are laid out clearly on the site. It’s always a good idea to read through the fine print before you start playing.
🎰How Easy is it to find a game you want?
The website has a search function and filters, so you can easily find a favourite game to play or see what is new at the casino.
💵How easy is it to deposit and withdraw real money?
Deposits are instant, and for most methods, withdrawals are processed quickly—especially with crypto, where it’s nearly instant.
🔒How safe is this Bitstarz Casino?
BitStarz is licensed by the Curacao eGaming Authority and uses encryption to keep your data safe.
📞Is there a live chat, email and phone number?
You can reach their team via live chat 24/7 or through email, but there’s no phone support available.
📱 Can I play on my mobile?
Their mobile app works with all of the major devices and platforms and lets you play great games from wherever you have an internet connection.
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